COVID Updates

STAGE TWO UPDATES

UPDATED NOV 20, 2020 

BC Mandatory Mask Policy

    • All customers/ members and visitors to Sooke Health & Fitness must wear a mask to enter the facility and must keep the mask on at all times while in the facility

     

     

    24HR ACCESS 

    • Thank you to all of you for following the new guidelines and as such we are able to remain open 24hrs. 

    MEMBERS ACCESS:

    • 24hrs / 7days a week

    FRONT DESK OPENING TIMES

    • Mon to Fri 8 am to 8 pm 
    • Sat 9 am to 1 pm 

    LIMITED CAPACITY

    • Members will be asked to book in advance due to limited capacity guidelines
    • 25 Participants 
    • 60-minute time slots 

    ADVANCED BOOKING

    TEAM MEMBERS CHANGES 

    Front Desk 

    • Masks are required for all staff members unless behind the plexiglass barrier

    Clean Team

    • Clean team staff members must wear masks and gloves at all times when on the gym floor cleaning equipment.

    Personal Training

    • Personal Trainers must wear masks & gloves while training members.

    CLEANING & SANITATION

    Hand Sanitizer Stations

    • There are now 5 wall-mounted hand sanitizer stations throughout the club.   All hand sanitizer stations follow the CDC guidelines. 

    Cleaning Operations 

    • Increased staffing hours specific to cleaning along with detailed protocols to ensure a clean & sanitized environment has been implemented. 

    Cleaning Chemicals 


    SOCIAL DISTANCING 

    • Social Distancing (6ft // 2metres) 
      • It is vital that we all maintain a safe social distance while working out. With this, markers have been applied on the flooring along with additional signage. In areas that are harder to social distance please use a giveaway system i.e. stairways or corridors.
    • Cardio Equipment
      • The equipment has been moved to ensure maximum distance between participants. This includes decommissioning pieces in the short term and also relocating other items downstairs for use.
    • Strength Equipment
      • Items have been located in such a format to ensure social distancing with some items being marked as decommissioned. Please do not move benches or other marked items to ensure the safety for all. 
    • Downstairs Changing Rooms
      • One shower will be open in both the Male/ Female washroom and one will remain closed to follow current guidelines
      • Maximum capacity of two members at a time in the changing rooms to ensure social distancing 
    • Group Fitness Room
      • This is being used as gym equipment overflow and additional personal exercise space. 

    SERVICE CHANGE

    • Group Fitness
      • All group fitness classes have been cancelled at this time.


    MEMBERS RESPONSIBILITIES 

    Hand Sanitization 

    • All members must use hand sanitizer when entering the club or wash hands thoroughly in the upstairs washroom prior to proceeding to workout. The hand sanitizer provided meets all the BCCDC requirements.
    • We strongly suggest you repeat this process every 20mins during your workout and also at the end prior to leaving. 

    Accessing the gym

    • As normal we require all members to SCAN IN prior to working out at the front desk
    • We also require that you SCAN OUT prior to leaving so we can monitor participation numbers within the club. This will greatly help with any exposure report that needs to be generated.
    • Pre Booking a workout appointment is highly recommended to avoid any disappointment during peak times

    Wiping down equipment 

    • Equipment MUST be wiped down before and after use. 
    • As you enter the club you will be given your own spray bottle
    • When you are leaving the club we request that you return the spray bottle so we can sanitize for the next member entering the club. 

    Stay Home

    Alert Us

    • Sharing is caring and we want you to alert us if you have visited the club and have tested positive for COVID19. We will keep your name confidential and only share the data where required with the Health Authority. 
    • By sharing information it allows us to notify other members that were in the club at the same time so they can get tested also. This will hopefully prevent the spread of COVID19

    PPE

    • Masks must be worn in the club at all times  

    Social Distancing 

    • Social distancing must be maintained at all times within the club. As it stands right now that distance is 6ft (2m) 

    Contactless Transactions

    • We ask that you do not bring cash for purchasing items. Please use a contactless method of payment to ensure social distancing and cross-contamination

    Be Kind

    • This is a new environment for us all and we are all dealing with the information we have in the best way possible. Please be kind to one another so we can help each other through this situation. 

    Nov 16, 2020

    MASK GUIDELINES

    We request that all participants entering the club have a face covering and keep face covering on while in common areas throughout the club.  This does replace our current policies/ processes concerning our COVID Reopening Plan – https://sookefitness.com/covid-updates/ 

    During exercise:
    Temporary removal of the mask/face covering is permitted while maintaining 6 ft of physical distance for the purposes of actively engaging in an athletic or fitness activity. I.e. while on cardio, on a piece of equipment, or exercising inside a red zone.

    Except from guidelines:
    The following persons are exempted from the guidelines of being asked to wear a mask/face covering and will not be required to provide proof of such exemption, any person who:

    • is younger than four (4) years of age,
    • has an underlying health condition that prevents them from safely wearing a mask/face covering, 
    • is unable to put on or remove their mask/face covering without the assistance of another person, 
    • is employed by Sooke Fitness and is in an area of the premises that is not designated for public access, or is behind a physical barrier (e.g., Plexiglass). 

    “Be kind, Be calm, Be safe”

    STAGE TWO REOPENING PLAN
    JUNE 15, 2020

    24HR ACCESS 

    Thank you to all of you for following the new guidelines and as such we are now able to reopen our 24hr access to our amazing members as of Monday, June 15, 2020, @ 6 am onwards.

    MEMBERS ACCESS:

    • 24hrs / 7days a week 

    FRONT DESK OPENING HOURS

    • Mon to Fri 8 am to 8 pm 
    • Sat 9 am to 1 pm 

    LIMITED CAPACITY 

    Members will be asked to book in advance due to limited capacity guidelines.

    Stage Two

    • 25 Participants 
    • 60-minute time slots 

    Booking in advance is made easy through the Sooke Fitness booking system.
    https://www.inchargelife.com/App/NewMobileLogin.aspx
    Contact the front desk for full details. 

    TEAM MEMBERS CHANGES 

    Front Desk 

    • Plexiglass barriers will remain in place 
    • Masks are required for all staff members unless behind the plexiglass barrier

    Clean Team

    • Clean team staff members must wear face-covering and gloves at all times when on the gym floor cleaning equipment.

    Personal Training & Group Fitness 

    • Personal Trainers must wear face-covering & gloves while training members.
    • Group Fitness will remain closed due to restrictions 

    Management 

    • We are here to answer any questions and assist you in any way possible. However, please remember that we are following strict guidelines and these will be strongly enforced at all times to ensure everyone’s safety. 

    CLEANING & SANITATION

    Hand Sanitizer Stations

    • There are now 5 wall-mounted hand sanitizer stations throughout the club.   All hand sanitizer stations follow the CDC guidelines. 

    Cleaning Operations 

    • Increased staffing hours specific to cleaning along with detailed protocols to ensure a clean & sanitized environment has been implemented. 

    Cleaning Chemicals 

     SOCIAL DISTANCING 

    • Social Distancing (6ft // 2metres) 
      • It is vital that we all maintain a safe social distance while working out. With this, markers have been applied on the flooring along with additional signage. In areas that are harder to social distance please use a giveaway system i.e. stairways or corridors.
    • Cardio Equipment
      • Equipment has been moved to ensure maximum distance between participants. This includes decommissioning pieces in the short term and also relocating other items downstairs for use.
    • Strength Equipment
      • Items have been located in such a format to ensure social distancing with some items being marked as decommissioned. Please do not move benches or other marked items to ensure the safety for all. 
    • Downstairs Changing Rooms
      • One shower will be open in both the Male/ Female washroom and one will remain closed to follow current guidelines
      • Maximum capacity of two members at a time in the changing rooms to ensure social distancing 
    • Group Fitness Room
      • This is being used as gym equipment overflow and additional personal exercise space. 

    MEMBERS RESPONSIBILITIES 

    Hand Sanitization 

    • All members must use hand sanitizer when entering the club or wash hands thoroughly in the upstairs washroom prior to proceeding to workout. The hand sanitizer provided meets all the BCCDC requirements.
    • We strongly suggest you repeat this process every 20mins during your workout and also at the end prior to leaving. 

    Accessing the gym

    • As normal we require all members to SCAN IN prior to working out
    • We will also be requesting that you SCAN OUT prior to leaving so we can monitor participation numbers within the club
    • Pre Booking an appointment is highly recommended to avoid any disappointment during peak times

    Wiping down equipment 

    • Equipment MUST be wiped down before and after use. 
    • As you enter the club you will be given your own spray bottle and wipe to help with this process. When you are leaving the club we request that you return the spray bottle so we can sanitize for the next member entering the club. 

    Stay Home

    Alert 

    • Sharing is caring and we want you to alert us if you have visited the club and then within 14 days and have tested positive for COVID19. We will keep your name confidential and only share the data where required 
    • By sharing information it allows us to notify other members that were in the club at the same time so they can get tested. This will hopefully prevent the spread of COVID19

    PPE

    • We trust your judgment and personal preference when it comes to your own PPE.  Gloves and masks can be worn at your own discretion. We do however request that you do not overexert while wearing a mask as it can limit your intake of oxygen. 

    Social Distancing 

    • Social distancing must be maintained at all times within the club. As it stands right now that distance is 6ft (2m) 

    Contactless Transactions

    • We ask that you do not bring cash for purchasing items. Please use a contactless method of payment to ensure social distancing and cross-contamination

    Be Kind

    • This is a new environment for us all and we are all dealing with the information we have in the best way possible. Please be kind to one another so we can help each other through this situation. 

    Sooke Health & Fitness
    Written – Jun 9, 2020
    Updated – Nov 1, 2020 

    Accessing Sooke Fitness

    To ensure you get your workout in and do not have to wait please book in advance where possible. We do however know that when that urge hits, you must hit the gym so still feel free to come down to the club as per normal. Just remember there might be the possibility of a wait during peak times as there is a max capacity as per Vancouver Island Health.

    HOW TO BOOK ONLINE:

    • Step 1.
      Request your Username/ Password

    • Step 2.
      • Click HERE
      • If this is the first time accessing, you will be asked to change the temporary username/ password. 
        • Pls note our APP is currently disabled so please use the link above.
    • Step 3.
      • Once inside the program you will be promoted to complete to a COVID Questionnaire and then you will be able book your workout times.

    HOW TO BOOK VIA PHONE:

    • Step 1.
      • Call the club during staffed hours 250 642 7111
    • Step 2.
      • Answer the COVID questionnaire over the phone
    • Step 3.
      • Advise what times you want to book

    Thank you for your support and understanding during this temporary change to our service.

    Sooke Fitness Team
    Written – Jun 2, 2020

    Sooke Fitness Reopening Plan

    It is with great excitement that we get to say “WE ARE REOPENING” 

    With this great excitement, comes great responsibility to ensure everyone’s safety. That includes our staff, our members and the community at large. As such we are not rushing into this and we are taking our time to ensure we follow all guidelines that are issued.

    We will be reopening in Three Stages with fluid timelines for each stage.

    • Stage One – Precaution – Jun 1, 2020
    • Stage Two – Caution
    • Stage Three – Full operations

      The timing of each stage will depend on many factors however the main factor will be “US” as a community. Please do your part to ensure we can move from stage to stage safely.

      The following overview is for STAGE ONE only. Stage Two information will be released when we get closer to that stage of opening. 

      Stage One Reopening Plan
      Opening date – June 1, 2020

      24hr Access

      Based on the current guidelines from the Health Authority. Fitness Clubs must remain staffed at all times. This coupled with the increased cleaning requirements means we need to be creative to ensure we can deliver the customer service you are a custom to when we reopen during your favourite time zones.

      • Opening Hours Monday to Friday
        • 6am to 12noon
        • 4pm to 9pm 
      • Saturday & Sunday closed

      Limited Capacity 

      Members will be asked to book in advance due to limited capacity guidelines.

      Stage One

      • 20 Participants 
      • 60 minute time slots 

      Booking in advance is made easy through the Sooke Fitness App. More information to follow shortly concerning important updates around the App.

      Team Members Changes 

      Front Desk 

      • Plexiglass barriers have been created to give a physical barrier 
      • Masks must be worn at all times by front desk team members 

      Clean Team

      • Clean team staff members must wear masks and gloves at all times when on the gym floor cleaning equipment. 

      Personal Training & Group Fitness 

      • Personal Trainers must wear a mask at all times. 
      • Virtual Group Fitness (Fitness On Demand) and Personal Training will continue to be available. Ask the club for more details. 

      Management 

      • We are here to answer any questions and assist you in any way possible. However, please remember that we are following strict guidelines and these will be strongly enforced at all times to ensure everyone’s safety. 

      Cleaning & Sanitation

      Hand Sanitizer Stations

      • There are 3 wall mounted hand sanitizer stations within the club and we will also have numerous temporary stations set up in the club.  All hand sanitizer stations follow the CDC guidelines. 

      Cleaning Operations 

      • Increased staffing hours specific to cleaning along with detailed protocols to ensure a clean & sanitized environment. 

      Cleaning Chemicals 

       Social Distancing 

      • Social Distancing (6ft // 2metres) 
        • It is vital that we all maintain a safe social distance while working out. With this, markers have been applied on the flooring along with additional signage. In areas that are harder to social distance please use a giveaway system i.e. stairways or corridors.
      • Cardio Equipment
        • Equipment has been moved to ensure maximum distance between participants. This includes decommissioning pieces in the short term and also relocating other items downstairs for use.
      • Strength Equipment
        • Items have been located in such a format to ensure social distancing with some items being marked as decommissioned. Please do not move benches or other marked items to ensure the safety for all. 
      • Downstairs Changing Rooms
        • Showers will be closed with a view of having them reopen for Stage Two.
        • Maximum capacity of two members at a time in the changing rooms 
      • Group Fitness Room
        • This is being used as gym equipment overflow and additional personal exercise space. This will be re-assessed during the Stage Two plan. 

      Members Responsibilities 

      Hand Sanitization 

      • All members must use hand sanitizer when entering the club or wash hands thoroughly in the upstairs washroom prior to proceeding to workout. The hand sanitizer provided meets all the BCCDC requirements.
      • We strongly suggest you repeat this process every 20mins during your workout and also at the end prior to leaving. 

      Accessing the gym

      • As normal we require all members to SCAN IN prior to working out
      • We will also be requesting that you SCAN OUT prior to leaving so we can monitor participation numbers within the club

      Wiping down equipment 

      • Equipment MUST be wiped down before and after use. 
      • As you enter the club you will be given your own spray bottle and wipe to help with this process. When you are leaving the club we request that you return the spray bottle so we can sanitize for the next member entering the club. 

      Stay Home

        Alert 

        • Sharing is caring and we want you to alert us if you have visited the club and then within 14 days and have tested positive for COVID19. We will keep your name confidential and only share the data where required 
        • By sharing information it allows us to notify other members that were in the club at the same time so they can get tested. This will hopefully prevent the spread of COVID19

        PPE

        • We trust your judgement and personal preference when it comes to your own PPE.  Gloves and masks can be worn at your own discretion. We do however request that you do not overexert while wearing a mask as it can limit your intake of oxygen. 

        Social Distancing 

        • Social distancing must be maintained at all times within the club. As it stands right now that distance is 6ft (2m) 

        Contactless Transactions

        • We ask that you do not bring cash for purchasing items. Please use a contactless method of payment to ensure social distancing and cross contamination

        Be Kind

        • This is a new environment for us all and we are all dealing with the information we have in the best way possible. Please be kind to one another so we can help each other through this situation. 

        Questions 

        Sooke Fitness Team
        Written – May 25, 2020